Terms & Conditions

Welcome to artbycelineb.com, my official website where I sell my artwork. These terms and conditions are set between you and Art by Celine Beaugrand and do not affect your statutory rights. If you disagree with these terms and conditions you must not use this website or services. By browsing and purchasing items from this website, your are accepting the terms of conditions of the site which are set out below.
CONTENT
I am committed to keep the site up-to-date but can not guarantee its accuracy. I am unable to accept liability for any errors or omissions on the site and reserve the right at any time to edit or remove any material submitted to our website with or without warning.
Colours on this site give a rough indication of the colour of the art material listed. It is impossible to rely 100% on images seen on screen due to differing settings of computer monitors. It is the risk of the buyer to purchase unfamiliar colours and the responsibility of the buyer for the costs of any returns if the actual colour does not meet their requirements.
I reserve the right to alter product prices at any time. Should a price be entered incorrectly on my site, you will be contacted as soon as possible to inform you of the correct price and you will then have the choice if you wish to accept or decline the amended price.
The contents of this site are copyrighted materials of Art by Celine Beaugrand. The content, text and images are the property of Art by Celine Beaugrand and the content may not be reproduced or copied in any way.
ORDERS & DELIVERY
The stock levels shown on our site are a guide only. If the item you ordered is out of stock, I will attempt to contact you as soon as possible. Your order may be delayed but I will keep you informed. You have the option for the item to be delivered at a later date when available. You can of course cancel the order and receive a full refund for the out of stock item.
Orders are dispatched: Monday- Friday excluding bank holidays. It will be dispatched within 1 - 2 business days from placing the order. Please allow up to 5 days from ordering to delivery.
Standard delivery is Royal Mail, delivery usually takes between 2 – 5 working days to most areas in the UK. It is not possible to guarantee any specific delivery time or date.
The customer takes full responsibility for making sure the delivery address is correct and that they are able to accept delivery. Any charges for missed delivery, incorrect delivery address or an item being returned to sender (Art by Celine Beaugrand) is the full responsibility of the buyer and we reserve the right to keep any shipping costs paid in this situation.
Our items will be carefully packaged, sent flat in a cardboard protective envelope.
CANCELLATION & RETURNS
Should you wish to return a product bought from Art by Celine Beaugrand, your statutory rights are not affected. Under the Distance Selling Regulations you are entitled to a full refund for any item including the outbound delivery charge, provided you inform me of your wish to return within 14 working days of receipt of the original order.
You can let me know of your wish to return an item by emailing me at hello@artbycelineb.com. The return of the items is the full responsibility of the customer and the products must be returned in the original packaging as they were received, they must also be securely and safely packaged to ensure they arrive back to us undamaged.
For items returned, please ask for proof of postage as I cannot take responsibility for any parcels lost in transit.
Please allow up to 7 working days from the day I receive the returned items to process the refund.
CONTACT
To contact Art by Celine Beaugrand, please email me hello@artbycelineb.com.